We entered into a monthly support contract with SickComputerDoctors.com during 2016. They fully documented our network and spec'd out what needed to be done. As with many small businesses, we had grown throughout the years and were a hodge-podge of systems operating off a peer-to-peer network which was not sufficient to meet our needs and was constantly breaking down. SickComputerDoctors.com came in, re-purposed equipment, revamped the network and kept us running during the entire process. Unfortunately, partner buy-in wasn't there and within a year their work was ripped out and replaced yet again with a hodge-podge of systems SickComputerDoctors.com refused to support under their current monthly contract. We tried at least 8 other support companies. None of which fit our needs and each time we have reached out to SickComputerDoctors.com, they have worked with us to get us back up and running and improve our systems for the betterment of the company without resentment. Although we have chosen not to implement a full client/server environment, they still provide support; however, the partnership is starting to realize why the systems recommended lower our overall ROI and we appreciate all their work.
Tampa Court approved DV Service Provider
I was on vacation down in FL and had computer
problems. I needed to transfer my data to a different device
easily and thought I had lost it on my original device. The owner took my
device and explained the process, determined affordable pricing, imaged my
device and was able to retrieve my data and transfer it to my new device. Talk
about saving the day!! The owner saved my life, job and my privacy. I am
thankful I found this company and will use them for all computer matters
regardless of where I may be traveling. In fact, I have since shipped another computer to them for repair. This company has earned my trust and is
valuable as a service.
Jacqueline Maddox, Raleigh, NC
Joyce has been my “computer lady” for at least 10 years. I know her to be extremely competent in her field. Equally important, is that I also know her to be trustworthy. Allowing someone to have access to my confidential work and personal files is always a careful consideration in my profession. As Joyce was the IT representative at the office I worked at, I eventually learned I could trust her with even my most sensitive information. It was then that I welcomed her help and advice. I recommend Joyce without reservation.
Debra Kay Cohen
Attorney-at-law (Florida, January 2014)
"...After calling around to different companies, I was told I needed to bring my computer in and it could take up to 72 hours before they would even look at it. That was not an option. I called SickComputerDoctors.com and was told it might not be a virus but to bring it in and they would look at it right away and let me know what was going on. They even met me over the weekend. Within 24 hours they had an answer. As it turns out, It was not a virus. I was just trying to send too big of a file. They explained file sizes, gave me the documentation from my internet company, and fixed the problem. I was back up and running the same day! I will continue to recommend them to everyone I know..."
Robert (Largo, Florida July 1, 2013)